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Paw-rific Trails
Terms and Conditions:
Our Terms and Conditions section is like a contract between Paw-rific Trails and our customers. Paw-rific Trails makes information and services available to our customers, and our customers must follow your rules.
1. I agree to provide keys/arrange for keys to be available for Heather Bunch of Paw-rific Trails for the dog walking appointment.
2. I authorize Paw-rific Trails to obtain any emergency veterinary care that may be necessary during the time spent with my dog(s). I understand that every effort will be made to contact me prior to obtaining emergency care. I accept responsibility for any charges related to this emergency care. I also authorize Paw-rific Trails to use an alternative veterinarian if my regular veterinarian is unavailable.
3. I agree to reimburse Paw-rific Trails for any additional fees for providing emergency care, as well as any expenses incurred for unexpected visits, transportation, housing, food, or supplies.
4. I will be responsible for any medical expenses and damages resulting from an injury to the dog walker or other persons by my dog(s). I agree to indemnify and hold harmless Paw-rific Trails in the event of a claim by any person injured by my dog(s).
5. If my dog is female, I will notify Paw-rific Trails when my dog is in season. During these times I understand that my dog will be walked alone for safety purposes and that this will incur the single dog walking fee.
6. I agree to notify Paw-rific Trails of any concerns/complaints within 24 hours of any appointment.
7. I realize I must give a minimum of 24 hours' notice to cancel any appointments or the full amount for the walk will be payable.
8. I will settle the amount owing at the end of each week/month in which walks have been
undertaken.
9. Where dog walking is a regular arrangement over a period of time with no defined end, I and Heather Bunch both agree to a two week notice of termination of the agreement.
Policies:
Deposits:
Paw-rific Trails requires a Non-refundable 50% deposit at time of booking for the following:
- Holiday visits
- Overnight pet sitting 3 days or more
Holiday, Weekend, and Evening Premium:
Weekends: 50% extra
Holiday: 100% extra
Evening (7PM or later): 50% extra
Premiums are not combined. If a Holiday is on a weekend, only the Holiday premium applies.
Cancellation Terms:
All Services (except Pet-Sitting/Overnights & Holidays)
0-24 business hours: 100% fee is due
24 business hours or more – no charge
Pet-Sitting/Overnights:
If canceled 72 hours or more before service starts, the deposit goes to credit; if canceled less than 72 hours before the service starts, the deposit is non-refundable and no credits will be given.
ALL Holiday Cancellations:
If canceled 7 or more days before the service starts, the deposit (see "deposits" below) goes to credit; if canceled less than 7 days before the service starts, the deposit is non-refundable and no credits will be given.
*We have 9 days we consider a holiday:
New Year’s Eve & New Year’s Day, Easter, Memorial Day, July 4, Labor Day, Thanksgiving, Christmas Eve & Christmas Day
Payment:
We accept cash, Zelle, & Venmo (credit cards are not accepted at this time).
Late payment fee ($10 per week) will be added if payment is not received within 7 days of weekly payment schedule.
Vaccinations:
Paw-rific Trails requires all dogs to be current with their vaccinations.
Refunds:
Non-refundable
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